InVia Fertility Specialists – Chicago Located in Chicago, Illinois

Haneen Account

3 months ago

This fertility clinic has truly meant so much to me. Dr. Iko is an exceptional doctor—she genuinely listens to every concern, never dismisses questions, and always makes me feel heard, understood, and cared for. In a journey that can feel overwhelming and emotional, her compassion and attentiveness make all the difference. The staff is equally wonderful, especially Hannah, the patient navigator. She is incredibly responsive, always answering messages quickly and thoughtfully, and making sure nothing falls through the cracks. Her support has been constant and reassuring. I’m deeply grateful for this entire team and highly recommend this clinic to anyone looking for compassionate, attentive fertility care.

Saira

4 months ago

I went here in 2024 and Dr. Luu was extremely pessimistic regarding my treatment options. It was apparently due to my age, but all of my tests came back above average, which made the experience all the more confusing. After a series of tests, some of which were extremely painful, it was time to undergo the IVF treatment. I could not proceed with the treatment due to their scheduling snafu and excuse that their "lab was closed for the holidays." This was close to the end of the year and my insurance deductible was fully met which was frustrating to me. They said that we could start early in the new year and I never heard from them again. Granted, I could have followed-up, but I chose not to due to the pessimistic and disappointing nature of my visits which ultimately dissuaded me from proceeding at that facility. It is now the end of 2025 and I am receiving bills for services provided in August 2024. Based on my understanding and my insurance, most services were covered, so it is not clear why I am receiving bills so late, let alone at all. I would assume that InVia is requiring expensive and unnecessary genetic lab testing that is not billed correctly to the insurance company and then becomes the patient's responsibility. I'm very disappointed with my experience here and only chose it because it was the closest facility that was in-network. The only saving grace were a couple of nurses who were very sweet when performing the invasive procedures, hence the extra star.

Shakhnoza Karimova

a year ago

Dr.Sigal and her team are great and we are so grateful for them. My husband and I have very good experience with them so far. I higly recommend any location of Invia Fertility! The communication is very good,clear and they are on top of any issues or concerns you have about your health. They don't push you with anything you are not comfortable with. They try to understand and follow your lead and your health history! Appointments are on time as well! They do care about their patients and not just about your money! We are thankful to start this journey with Invia Fertility! Thank you so much guys for all your help,hard work and care. May God bless you all!

Shruti Kulkarni

11 months ago

They are very inflexible with scheduling and the nurses are rude and incompetent. They sent me the instructions for 1 pill progesterone although I was taking 3 pills per day. They didn’t schedule my FET appointment till the day before, which was Sunday although they knew it would be next Monday on previous Monday. I had a new job and begged for 1st appointment, I was told FET is not a priority. I begged for the last appointment and I was told the Dr won’t wait if she has fewer patients. The appointment was very inconvenient for me but they refused to change the time and I was threatened that the embryo would be frozen again if I was late. Refreezing and thawing is bad for the embryo. Also for FET, I was taking Valium but they sent me instructions without Valium and never sent the instructions with Valium. Further, Embryology was not reachable on weekend making me more anxious before my Monday FET. Also, the Chicago office is open only MON-Thursday. Fri-Sun you have to go to Hoffman estates or another location. IVF is done only in Hoffmann Estates but the monitoring can be done in Chicago. IUI can be done in Chicago too on Monday and Wednesday. They offer very early appointments, which helps scheduling around work. Appointments are available between 6:30-11 in Chicago and 6:40-11 in Hoffman Estates. Update: I got pregnant with first FET, so I am adding a star. The embryo was euploid and I had good uterine lining. Dr Luu didn’t avoid working on weekend. Also, Monica the ultrasound technician in Chicago is very good. She is very gentle with blood draws and ultrasound and doesn’t make you wait whether you go early, late or go to Chicago with an appointment in different location.

Erin Brogan

3 years ago

I went in for a septated uterus surgery. No one mentioned anything but it was better for baby making. It completely changes the level of your period as well as the amount of pain you feel every month as well. Dr. Thanh-Ha Luu performed the surgery, and I wouldn't recommend anyone higher. She was fantastic. Fully explained everything in detail ahead of time as well as after. She has a giant heart and will make sure you are followed up on. I am very happy with my decision to choose Invia to do my surgery.