IVF Michigan & Ohio Fertility Centers- Grand Rapids Located in Grand Rapids, Michigan

Kayla Cuellar

2 months ago

Update below due to clinic reaching out: I chose this fertility clinic with high hopes, especially since this was my first experience undergoing IUI. Initially, my experience was very positive. The doctor I met with during my consultation was ultimately the reason I selected this facility. I was also very pleased with the fertility center's use of a texting service for communication, which was efficient, responsive, and convenient. My concerns began when it came to the financial agreement. I was quoted approximately $1,500 and was required to complete monitoring through their office instead of locally (I do not live near the clinic). While I understood that medications were not included, I was under the impression that the quoted amount covered the remaining services related to the procedure. Unfortunately, that was not the case. During the same week as my IUI, I received an additional $200 bill labeled as a “specimen handling fee.” When I inquired about this charge, I was told by my financial advisor that it was "not something they were previously aware of". I attempted to dispute the charge, but it was not waived. This unexpected expense felt misleading, especially given the already significant financial and emotional investment involved in fertility treatments. Additionally, on the day of the procedure, the IUI was performed by a nurse practitioner rather than the doctor I initially consulted with, and I did not have any further communication with my doctor after the initial visit. While I understand that medical teams often work collaboratively, this was not clearly communicated beforehand and felt disappointing. I believe this clinic may be a good fit for some patients, but I wanted to share my experience to provide transparency for others who are considering treatment here, particularly regarding financial clarity and expectations of provider involvement. Edit - I did have someone reach out and advocate on my behalf and had the additional bill of $200 refunded to me. Giving me some good faith in this fertility clinic.

Megan Perkins

2 months ago

Would not recommend if you value communication and efficiency. Anytime I’ve had a question or concern I would get bounced around on the phone to ultimately have to leave a message and never get a call back. When I got new insurance I contacted office, updated information, and never got assigned a RN and financial navigator even after following up numerous times . I do not feel their office understands or cares that if people are dropping a significant amount of money for IVF that they need transparency, effective communication, and an organized treatment team.

Diosdady Gutiérrez

2 months ago

I want to update my review because my experience with the clinic since restarting my treatment in January has been excellent. I was assigned a new financial coordinator and a new nursing assistant, and they have made me feel supported every step of the way. Although there were some changes in the financial part, having the treatment divided into stages worked very well for me. Communication was always through text, with translation available, and the personalized attention from the financial assistant made me feel secure and well taken care of. I was pleasantly surprised that they even reminded me of important dates and coordinated translation for each appointment. I am very grateful to the entire team and to Dr. Thakore, whose professionalism and dedication make the entire process much easier and more reassuring. I will continue sharing updates as my treatment progresses.

Kase Knochenhauer

7 months ago

We had a terrible experience with Dr. Shamma. During our visit, he described my wife’s uterus as “inhospitable to life” — an extremely disrespectful and hurtful choice of words that showed no empathy for a patient already in a vulnerable situation. He also diagnosed her with a fibroid that he claimed filled her entire uterus. On subsequent ultrasounds with other providers, no fibroid was found. Just two weeks after his diagnosis, my wife became pregnant naturally, and today we are the proud parents of a healthy 1-year-old child. His language was careless, his diagnosis was inaccurate, and the overall experience left us feeling dismissed and disrespected. I would not recommend him to anyone seeking compassionate and competent care.

Cara Schipper

2 years ago

Run don’t walk to IVF of Michigan. We were previous patients at TFC that made the switch and I’m so thankful we did. Your doctor and care team will follow you from consult all the way to the end of treatment. Your doctor will always look at your scans and be the only person to adjust your plan of care. There are no additional fees to reserve spots for procedures. Everyone from the front desk to the nursing staff and financial coordinators are simply amazing and personable! You do not feel like a number here and your doctor will be honest up front while still maintaining good bedside manner.