InVia Fertility (formerly Advanced Reproductive Center) – Rockford Located in Rockford, Illinois

Cara B

2 years ago

Highly recommend this clinic to anyone that has to walk through this journey. The staff at ARC really understand what we are going through and are empathetic to this journey. Dr. Deutch is one of the best doctors I've worked with. He really takes the time to listen to your concerns and making sure they are all addressed. Kelly is by far the best nurse I've ever worked with, both fertility and non-fertility related. She is so kind and caring. She really takes the extra time during appointments to talk us through the process and make sure we understand everything that is being done. She is always available for questions and gets back to you in a timely fashion. I would have not been able to walk this journey without the support from her. Can't recommend this clinic and the staff more.

Moiz Vaid

11 months ago

Went here because I live in Rockford + accepted insurance. Faculty was very nice. No waiting ever at the Rockford office. Wife spoke with doctor once maybe twice total (which is terrible for this stressful journey). Techs such as cna anesthesiologist (all nice) are running the show. Whichever doctor is on call (similar to kind body) does the egg retrieval on the day at the main location. A few negatives is I send them both blood test from my local hospital (Osf), and they did the same test again at there own clinic. I just got the $375 bill today. The office is old with 3 people sharing a room (separated by curtains) on the egg retrieval day (felt like i was in a 3rd world country). Regardless of them doubling the quantity of my wife’s eggs from the first rounds to the 2nd one, ours was unsuccessful. There’s going to be good and bad reviews regarding every clinic/ivf mill. But there’s a ton of variables which go into the equation to but the full blame on the clinic. We are going to take a break before trying again.

Amphone Kingphavong

11 months ago

Where should I start, unfortunately Rockford is very limited for anything local for infertility. This office was not our first choice but due to location we ended up moving forward with this clinic. Over all it started off ok. Our main reason we went here is because of convenience. To be able to get in for labs and appts with both of us working full time jubs, we knew was already going to be hard so having something close would help relieve a stressful situtation be less stressful...wrong! They only do certain procedures on certain day ect ect. So really it is pretty limitied. i went in for my labs, which they were short handed that day (understand that happens) but just was not a very welcoming office. I was not very informed on the visit because was not aware i was getting an ultrasound that day. Then my husband needed some labs and test done.Which i was told he can walk in but please call ahead..and gave me their hours..which was perfect he was off on fridays and would just walk in, but he called they told him appt only! so then proceeded to schedule out a week..let that go..i went in for another procedure and was not successful and needed to be done under anesthesia. yet again no one told me this needed to be done in hoffman estates office. Waited one month until next my cycle and reached out to schedule...and was told that they only had one day available...(which is very limited for an exam that needs to be done during a very timly matter) and they did not even give me options what else i could do beside wait another month. i had to ask to go to another clinic since they multiple locations, then to be told that it was only done at the hoffman estates office and magicly another date became available. my husband and I have to get take off work. which was not easy last min. so day of appt comes, and we are an hour away from hoffman estates to remind you, 825/830 am we arrived at the appt. for me to see i had a miss call at 804 and a portal message at 811 am to cancel me appt. I understand alot of things can happen but it was due to equipment not working...ok but for the nurse/tech(not sure who i was even talking to) she tells me they just realize 20 mins ago! they didnt even turn on the machine until then. my frustation is, this could of been handle alot better. the office is not personal. we are a transaction and on to the next. And I was extremely upset and frustrated. I did express I will not be rescheduling and going with our orginal clinic. I get home and another nurse calls me to tell me they have another machine now and can reschedule me this week... well no thank you because i can not get off work again...and two I already told you will not be rescheduling. yet again to hear from anyone from the office...on to the next. I would not recommend for anyone who is looking for something impersonal. you talk to whoever contacts you back on the portal which is never the same person. they did not help us through a very sensitive and hard time already be any less stressful. this will be a blessing for myself and my husband if we are able to conceive so we would want ones that want to be there. this was a blessing this happen early in our process.

Kristin Lindvall

2 years ago

Dr. D, Kelly, and the entire team at ARC are the reason our family is complete! They were so compassionate, informative, and thorough throughout the entire process. We always felt like we were being genuinely cared for and I couldn't speak more highly of the people who helped us grow our family. It takes special types of people to do what they do and I would recommend them to anyone struggling with infertility. You won't find a better one than Kelly to walk alongside you through a journey like this!

Mallory Martin

2 years ago

I cannot say enough great things about ARC. They have been compassionate, super responsive, genuine, honest/upfront, and downright AMAZING since day 1. I had a previous doctor I was with for 3 years trying to conceive and after 4 months, we are pregnant with our long awaited baby. Dr. Deutch and his staff, Kelly, Kourtney, Helen and all the rest are absolutely too notch. I am sad to be leaving the clinic in 2 weeks. They are the best ❤️