Shady Grove Fertility in Lancaster, PA Located in Lancaster, Pennsylvania
About This Clinic
Shady Grove Fertility, the partnering provider of UPMC Pinnacle, offers patients living in Pennsylvania access to the most advanced fertility care. Our Lancaster office is conveniently located off US Route 283 and near the Shoppes at Belmont town center. Our experienced doctors along with the Lancaster medical team, offer patients a warm and collaborative approach to patient treatment and care. SGF is proud to make fertility treatment more affordable by accepting exclusive fertility benefits provided by employers/companies as well as third-party administrators. SGF patients who choose to use their benefits from the below list of providers will enjoy negotiated preferred service rates and a streamlined claims process.
Available Services & Features
Accessibility
- Wheelchair Accessible Entrance
- Wheelchair Accessible Parking
- Wheelchair Accessible Restroom
Amenities
- Restroom Unisex
- Restroom
Crowd
- Welcomes Lgbtq
- Is Transgender Safespace
Planning
- Recommends Appointment
📍 Location
205 Granite Run Dr #350, Lancaster, PA 17601
Contact Information
Opening Hours
- Monday07:00 - 16:00
- Tuesday07:00 - 16:00
- Wednesday07:00 - 16:00
- Thursday07:00 - 16:00
- Friday07:00 - 16:00
- SaturdayClosed
- SundayClosed
Recent Patient Reviews
Verified Google Reviews (Updated Monthly)
3 months ago
We can’t say enough positive things about the Lancaster and Chesterbrook Shady Grove locations. The doctors, nurses, and other staff were always so friendly, welcoming, and helpful. The infertility journey is hard enough to begin with so having staff that truly care really helps make the journey slightly easier. Thank you for helping us reach our goal in starting our family!!
3 months ago
I can’t say enough amazing things about this facility. IVF is an incredibly emotional and stressful situation and the staff at shady grove provided so much support and kindness during every stage. My nurse Brittany was always there for any question or concern I had. The NP Elyse so was kind during each scan. They’ve truly made this experience, which I never thought I’d be in an easy and understandable process.
5 months ago
My wife and I unfortunately had a very poor experience at this location, particularly with the front desk staff. They were not welcoming, not caring, and came across as quite discourteous — which is incredibly disheartening when dealing with something as sensitive and emotional as infertility. This is not a path anyone chooses to walk, and compassion should be the standard. Their attitude made us feel dismissed rather than supported. (Especially, Joy) It genuinely seemed as though they lacked understanding of what patients in this situation are going through. Because of the negative interactions at the front desk, we ultimately chose not to return to Shady Grove and continued our fertility journey elsewhere — where we thankfully had a successful experience. If you work in healthcare, especially in a field as delicate as infertility, kindness, empathy, and proper education are essential. Patients deserve to feel seen, heard, and supported during one of the most vulnerable times of their lives.
2 months ago
Brought our little man home from the hospital yesterday after 5 years of working with Shady Grove. Thank you to Dr. Connell, my nurse Amanda, Elyse, and all the other team members who played a part in our time with Shady Grove. We are so thankful!
2 years ago
Going through infertility is NOT a club anyone joins willingly, but if you have to seek some extra support, there is no one I would ever recommend more than Dr. Ochalski. She is by far the BEST, most caring doctor & the way she really "lives" this experience with you is like none other. After 5 years of struggling and this intense IVF process, Dr. O was there for us every step of the way; the good, the bad, and then the rainbow that became our daughter at the end of a very long storm. She was there when we first heard the heartbeat of our miracle, and we got to bring her to meet the Doctor that helped her existence become possible. We are FOREVER grateful for SGF and especially, Dr. Melanie Ochalski.
